Renting Shouldn't Feel Like Gambling
Verified homes. Honest landlords. Payments with proof. Welcome to renting that finally makes sense.
5,000+
Verified Homes
KES 25M+
Rent Processed
4.8/5.0
Average Rating
98%
Listing Accuracy
Popular Services
Most requested services by tenants and property owners
The Rental Reality in Nairobi
Renting Shouldn't Be This Hard
Fake listings. Hidden fees. Ghosting landlords. We've been there too.
Photos That Lie
You show up excited. The "3-bedroom apartment" is actually a cramped bedsitter. The "modern kitchen" hasn't been updated since 1995. Time wasted. Hope crushed.
The Bribe Game
KES 500 just to view. Another KES 1,000 to "secure" it. The caretaker's cut. The agent's cut. Everyone takes a slice before you even move in.
Payment Without Proof
You send rent to the caretaker's personal M-Pesa. No receipt. Next month: "We didn't receive your payment." Your word against theirs.
Repairs That Never Happen
The leak started three months ago. You've reported it four times. Nothing. You fix it yourself. The landlord says "What leak?" at move-out.
This isn't bad luck. It's a broken system.
And we built MitaSafi to fix it.
Built for Everyone in the Rental Ecosystem
Whether you're searching for a home, managing properties, or offering services — MitaSafi works for you.
For Tenants
Find Home, Not Headaches
Search with confidence. Move in with clarity. Live without the drama.
What You See Is What You Get
Every listing is verified. Photos are timestamped. Prices include all costs — rent, water, garbage, parking. No surprises after you commit.
98% of tenants say listings matched reality
Talk to Decision Makers
Message landlords directly through the app. Schedule viewings on your terms. No gatekeepers taking cuts or playing favorites.
Average response time: 2 hours
Tour From Your Couch
See every room before you visit. 360° walkthroughs. Video tours. Detailed photo galleries. Save your weekends for the finalists only.
Save 5+ hours per house hunt
Every Shilling Tracked
Pay rent through the app via M-Pesa. Get instant digital receipts. Build your payment history. Never argue about whether you paid again.
100% payment dispute resolution
Issues Actually Get Fixed
Report problems with photos and descriptions. Track status in real-time. Escalate if needed. Your home should work — and now there's accountability.
72% of issues resolved within 48 hours
Your Deposit, Protected
Full record of what you paid. Itemized deductions at move-out with photo evidence. Dispute unfair charges with documentation.
KES 2.5M+ in deposits protected
Free to search. Free forever.
How It Works
Simple by Design
Three steps. No brokers. No hidden fees. Just you and your new home.
Search
Find your home
Browse verified listings by location, price, and amenities.
Connect
Talk to landlords
Message directly, ask questions, and schedule viewings.
Move In
Get your keys
Sign digitally, pay securely, and start living.
Search
Find your home
Browse verified listings by location, price, and amenities.
Connect
Talk to landlords
Message directly, ask questions, and schedule viewings.
Move In
Get your keys
Sign digitally, pay securely, and start living.
Average Time to Move-In
From first search to getting your keys
Search
Day 1
Visit
Day 2
Apply
Day 3
Move In
Day 4-5
Search
Day 1
Visit
Day 2
Apply
Day 3
Move In
Day 4-5
500+
Verified Listings
98%
Satisfaction Rate
24/7
Support Available
0
Hidden Fees
Nairobi Coverage
Find Homes Across Nairobi
From the bustling streets of Westlands to the leafy suburbs of Karen — we've got verified listings everywhere.
Also available in Karen, Lavington, Parklands, Ngong Road, Upper Hill, and 20+ more areas
Browse All Areas →Testimonials
Loved by Renters Across Nairobi
Real stories from real people who found their homes with MitaSafi.
“I was so tired of fake photos and hidden fees. With MitaSafi, what I saw online was exactly what I got. Found my apartment in Kilimani in just one week!”
Wanjiku Mwangi
Marketing Manager • Kilimani
“As a landlord with 8 units, rent collection used to be a nightmare. Now tenants pay through the app and I get automatic reports. Game changer!”
James Ochieng
Property Owner • Westlands
“The digital receipts saved me during a dispute. My previous landlord claimed I hadn't paid, but I had proof for every single payment. Thank you MitaSafi!”
Grace Akinyi
Software Developer • South B
“I've been a plumber for 15 years. Since joining MitaSafi's service network, I get consistent work and always get paid on time. My income has grown by 60%!”
Peter Mutua
Licensed Plumber • Nairobi
“Moving to Nairobi from Mombasa, I didn't know anyone. MitaSafi let me tour apartments virtually and chat with landlords before I even arrived. Moved in stress-free!”
Amina Hassan
Nurse • Langata
“The maintenance tracking feature is brilliant. My tenants report issues with photos, I assign a service provider, and everyone stays informed. Professional management made easy.”
Daniel Kamau
Property Manager • Karen
4.8/5.0
Average Rating
2,847+
Happy Renters
98%
Would Recommend
Pricing
Simple, Transparent Pricing
Free for tenants. Affordable plans for landlords and service providers. No hidden fees, ever.
Free
For landlords with 1-3 units
- List up to 3 properties
- Receive applications
- Message tenants
- Basic payment tracking
- Maintenance requests
- Tenant screening reports
- Priority listing placement
- Advanced analytics
Professional
For landlords with 4-20 units
- List up to 20 properties
- Receive applications
- Message tenants
- Automated rent collection
- Maintenance management
- Tenant screening reports
- Priority listing placement
- Basic analytics dashboard
Enterprise
For property managers with 20+ units
- Unlimited properties
- All Professional features
- Bulk unit management
- Team accounts
- Advanced reporting
- API access
- Dedicated support
- Custom integrations
All plans include 256-bit SSL encryption, M-Pesa integration, and 24/7 support.
No credit card required for free plans. Cancel anytime.
FAQ
Frequently Asked Questions
Got questions? We've got answers.
Yes! MitaSafi is completely free for tenants. You can search unlimited properties, message landlords directly, pay rent securely, and access all features without paying anything. We make money from landlord subscriptions and service provider fees, not from tenants.
Every listing goes through our verification process. We confirm property ownership documents, require timestamped photos (no stock photos allowed), verify that stated amenities exist, and conduct random spot checks. Listings that don't match reality get removed, and repeat offenders are banned.
You can pay rent directly through the app using M-Pesa or bank transfer. The money goes straight to your landlord's account (not ours), and you get an instant digital receipt. This creates an undisputable payment history that protects you in case of any disputes.
Report it through the app with photos and a description. Your landlord gets notified immediately and can either handle it themselves or assign a verified service provider from our network. You can track the status in real-time and escalate if nothing happens.
Most tenants find their home within 7-14 days. With virtual tours and direct landlord messaging, you can shortlist properties without wasting weekends on viewings. When you're ready, the digital application and lease signing make moving in fast.
Absolutely! Our Free plan supports landlords with up to 3 units. You get all the essential features including listings, tenant messaging, payment tracking, and maintenance requests. Upgrade to Professional when you grow.
We cover all of Nairobi and surrounding areas including Kilimani, Westlands, Karen, Langata, South B/C, Lavington, Parklands, Ngong Road, Upper Hill, Kileleshwa, Hurlingham, Riverside, and many more. We're expanding to other Kenyan cities soon.
Apply through our Service Provider portal with your ID, business registration (if applicable), and proof of skills/certifications. We verify your credentials and conduct a brief interview. Once approved, you'll start receiving job requests from landlords and tenants in your area.
Still have questions?
Contact our support team →Ready to Find Your Next Home?
Join thousands of Nairobi renters who've stopped gambling and started living. Your perfect home is waiting.
“Found our dream apartment in just 5 days!”
— New MitaSafi User